Update - We believe this issue was customer error. We are updating this this to Mitigated and will continue to monitor.
Jul 2, 13:31 UTC
Update - We have downgraded the severity of this incident. We believed the issue is limited in its impact on customers. We have reached out to those customers for additional details. We are still investigating.
Jun 29, 22:38 UTC
Investigating - We are currently investigating this issue.
Jun 29, 21:56 UTC
Web Portal ? Operational
Integrations ? Operational
Slack Operational
PagerDuty Operational
Opsgenie Operational
Jira Operational
Clubhouse Operational
Zoom Operational
GitHub Operational
Statuspage.io Operational
API ? Operational
Marketing Website ? Operational
Webhooks ? Operational
Public status pages Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 4, 2022

No incidents reported today.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

Unresolved incident: Customers are reporting error when running `/fh link` command.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022
Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Resolved - This incident has been resolved.
Jun 24, 21:39 UTC
Monitoring - We have deployed a fix that removes the unused scope in Slack. We are updating the Incident to mitigated. We will continue to observe customer impact before resolving this incident.
Jun 24, 20:40 UTC
Identified - Upon further monitoring, we discovered that upgrading the app did not mitigate the issue. We identified the actual issue as an unneeded scope and have pushed a fix out.

Clients should hold off on updating their integration until this fix goes out.

Jun 24, 19:59 UTC
Investigating - We are seeing more unapproved scope errors, when clients update. We are investigating.
Jun 24, 19:49 UTC
Update - Update: We have sent out communications to all customers. We are updating the milestone to Mitigated We will continue to observe customer impact before resolving this incident
Jun 24, 19:10 UTC
Monitoring - We have sent out communications to all customers. Updating to `Mitigated` I will keep this open to observe any additional customer impact before closing.
Jun 24, 19:06 UTC
Identified - Recently we were approved by Slack to implement bookmarks into our app. This added an additional scope to our app. Customers trying to link accounts without updating their Slack apps are unable to link their accounts
Jun 24, 18:31 UTC
Investigating - We are currently investigating this issue.
Jun 24, 18:29 UTC
Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.